Terms of Use

Last updated: January 28, 2025

1. General Provisions

1.1. These Terms of Use (hereinafter referred to as the "Terms") govern the relationship between CSGOPLG Limitada, registration number 3102912878, legal address: SAN PEDRO, BARRIO DENT, DEL CENTRO CULTURAL COSTARRICENSE NORTHAMERICANO, DOSCIENTOS METROS AL NORTE Y CINCUENTA AL ESTE, EDIFICIO OFIDENT, OFICINA NUMERO TRES (hereinafter referred to as the "Company"), and users of the website skinout.gg (hereinafter referred to as the "Website").

1.2. By using the Website, you confirm that you have read, understood, and agree to these Terms. If you do not agree with the Terms, please refrain from using the Website.

2. Definitions

• 2.1. "Skins" means virtual items for Counter-Strike 2 (CS2) game.
• 2.2. "User" means an individual who has reached the age of 18 and uses the Website.
• 2.3. "Account" means a User's account on the Website.
• 2.4. "Services" means services for buying, selling, and exchanging CS2 skins provided on the Website.

3. Registration and Account Use

3.1. To use the Services, you must create an Account on the Website.

3.2. When registering, the User agrees to:

• Provide accurate information
• Not share login credentials with third parties
• Immediately notify the Company of any unauthorized use of the account

3.3. The Company reserves the right to block or delete the Account if these Terms are violated.

4. Trading Rules

4.1. All transactions on the Website are conducted exclusively in digital format.

4.2. The User confirms that they:

• Are the legal owner of the skins being sold
• Do not use stolen or illegally obtained items
• Do not use bots or automated scripts
• Do not engage in fraud or deception of other users

4.3. The Company charges a commission for providing Services according to current rates.

4.4. All user balances and skin prices are stored in USD (United States Dollars). When selecting another currency, prices will be converted at the current exchange rate.

4.5. After items are successfully transferred through the Steam system, the transaction cannot be canceled.

4.6. Regarding withdrawals:

• Users must carefully verify the accuracy of provided payment details
• For transactions in "processing" status, users can contact support to make changes
• If funds are sent to incorrect details, they cannot be returned
• Deposits are only allowed from personal wallets or bank cards
• Support may request proof of ownership of the specified wallet or bank card

5. Security and Responsibility

5.1. The Company takes necessary measures to ensure transaction security.

5.2. The User is fully responsible for:

• Their account security
• All actions performed through their account
• Compliance with trading rules and terms of use

5.3. The Company is not responsible for:

• Losses related to actions of other users
• Technical failures beyond the Company's control
• Changes in Valve Corporation policy affecting skin trading
• Sales made through compromised accounts
• Losses related to Steam API key theft and original trade substitution

5.4. In suspicious situations (e.g., suspected stolen account), the Company has the right to:

• Request additional information to verify the account
• Temporarily block withdrawals and other operations
• Share information with law enforcement authorities

5.5. Security recommendations:

• Do not share your Steam API key with third parties
• Do not authorize through Steam on suspicious websites
• Do not install suspicious programs and browser extensions
• If you suspect account compromise, contact law enforcement immediately

6. Prohibited Actions

6.1. The following is strictly prohibited on the Website:

• Using hacked or stolen accounts
• Attempting to deceive other users
• Exploiting system vulnerabilities
• Distributing malicious software
• Violating intellectual property rights

7. Changes to Terms

7.1. The Company reserves the right to modify these Terms at any time.

7.2. Users will be notified of changes through the Website or email.

7.3. Continued use of the Website after changes indicates acceptance of the new terms.

8. Service Termination

8.1. The Company may terminate or restrict access to Services without prior notice in case of:

• Violation of these Terms
• Suspicious activity
• Law enforcement requirements
• Technical maintenance

9. Confidentiality

9.1. Personal data processing is carried out in accordance with the Website's Privacy Policy.

10. Applicable Law and Dispute Resolution

10.1. These Terms are governed by the laws of Costa Rica.

10.2. All disputes shall be resolved through negotiations, and if agreement cannot be reached, through legal proceedings at the Company's location.

11. Contact Information

11.1. For all matters related to using the Website, please contact:

• Email: [email protected]
• Address: SAN PEDRO, BARRIO DENT, DEL CENTRO CULTURAL COSTARRICENSE NORTHAMERICANO, DOSCIENTOS METROS AL NORTE Y CINCUENTA AL ESTE, EDIFICIO OFIDENT, OFICINA NUMERO TRES
• Registration number: 3102912878